Your staff shouldn't be on hold.
Every one of these workflows has a human on the phone, waiting. Azentyk replaces that wait with an autonomous agent that never tires, never misses, and never forgets to document.
"Front desk staff manually verify insurance for every patient visit — 12 minutes of IVR hell, per patient, per day."
What Azentyk does instead:
- ✓Calls payer IVR systems and APIs autonomously
- ✓Extracts copay, deductible, OOP max, prior auth requirements
- ✓Flags discrepancies and alerts only when escalation is needed
- ✓Updates patient record before the front desk even says hello
More workflows Azentyk can own.
Beyond the core five, Azentyk agents handle these high-value workflows across clinical operations, care management, and revenue protection.
Post-Discharge Follow-Up
AI calls patients after discharge to check symptoms, medication adherence, and flags risk cases for clinical escalation.
Ambient Clinical Scribe
Listens to doctor-patient conversations, generates structured notes, ICD-10 codes, and updates the EHR automatically.
Chronic Care Monitoring
Scheduled check-ins for chronic patients — collects vitals, screens for red flags, and triggers interventions when needed.
Lab Result Follow-Up
Calls patients after lab results, explains findings in plain language, and recommends follow-up tests when indicated.
Pre-Admission Screening
Calls patients 24-72 hours before surgery to verify prep compliance, confirm logistics, and prevent day-of cancellations.
Denial Management
Auto-reads ERA files, categorises denial codes, gathers evidence, drafts payer-specific appeals, and tracks to resolution.